Welcome to the website of Capistry Co., Limited (hereinafter referred to as "we", "us" or "the Company"). We are committed to protecting your privacy and personal data security. This Privacy Policy is designed to explain to you how we collect, use, store and share your personal data and ensure that your rights are fully protected. This Privacy Policy applies to all personal data we collect through websites, mobile applications, social media platforms or other online services (collectively referred to as "Services").
Capistry Co., Limited
Address: Suite 1120 5 Brayford Square, London, United Kingdom, E1 0SG
Email: [email protected]
Tel: 44 79 1183 0716
3. Data Protection Officer (DPO)
If you have any questions or concerns about data protection, you can contact our Data Protection Officer (DPO) in the following ways:
Email: [email protected]
Tel: 44 79 1183 0716
4. Data Collection
We may collect the following types of personal data:
Identity information: including your name, gender, date of birth, nationality, etc.
Contact information: including your address, telephone number, email address, etc.
Financial information: including your payment card information, bank account information, etc. (only when necessary).
Transaction information: including your order history, purchase records, etc.
Technical information: including your IP address, browser type, device type, operating system, etc.
Marketing and communication information: including whether you agree to receive our marketing information, etc.
5. Purpose of data collection
We collect your personal data mainly for the following purposes:
Provide and manage services: process your orders, provide customer service, manage your account, etc.
Perform contractual obligations: ensure that we can fulfill the terms of the contract signed with you.
Comply with legal obligations: comply with applicable laws and regulations, including tax, accounting and anti-money laundering regulations.
Marketing and promotion: send you information about our products and services, provided that you have explicitly agreed.
Security and fraud prevention: protect our services from fraud, abuse or other illegal activities.
Improve services: analyze user behavior, optimize user experience, and develop new products and services.
6. Data sharing
We may share your personal data in the following circumstances:
Service providers: We provide your data to our service providers so that they can provide services for us, such as payment processing, logistics distribution, data analysis, etc. These service providers only use your data under our authorization and are subject to the same data protection standards as us.
Legal requirements: We may disclose your data to law enforcement agencies, regulators or other third parties when required by law or to protect our legitimate rights and interests.
Business Reorganization: In the event of a corporate merger, acquisition, reorganization or other similar situation, we may transfer your data to a third party, but we will require that third party to continue to comply with this Privacy Policy.
7. Data Storage and Security
We take appropriate technical and organizational measures to protect your personal data from loss, theft, misuse or unauthorized access. We only retain your personal data for as long as necessary to achieve the purposes for which it was collected. We will securely delete or anonymize personal data that is no longer required.
8. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
Access your personal data: You can ask us to provide you with a copy of the personal data we hold about you.
Correct your personal data: If you find that the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it.
Erasure your personal data: In certain circumstances, you can ask us to erase your personal data.
Restrict processing: In certain circumstances, you can ask us to restrict the processing of your personal data.
Data portability: You can ask us to provide your personal data to you or a third party you specify in a structured, commonly used and machine-readable format.
Objection to processing: In certain circumstances, you may object to our processing of your personal data.
Withdrawal of consent: If you have given us consent to process your personal data, you have the right to withdraw your consent at any time.
If you wish to exercise any of the above rights, please contact us at:
Email: [email protected]
Phone: 44 79 1183 0716